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SEAT CANCELLATION POLICY


CANCELLATION POLICY

  • Cancellations/amendments within four days of time of the flight will be charged in full.
  • Cancellations/amendments between 4-7 days of time of flight attract 50US$ handling fee per ticket.
  • Cancellations/amendments 7 days or more of time of flight attract 10US$ handling fee per ticket.


NO-SHOW POLICY

  • Should a passenger not travel on the ticketed flight(s) then the unused sector(s) of the ticket may be used by the same passenger within 6 months of the original date of travel on a stand-by basis.
  • Refunds in part or total for unused tickets will be made at the discretion of the Carrier only when there are exceptional reasons that can be supported in writing.
  • Any approved refunds will be paid in the same currency and form that was used to purchase the ticket.