Frequently Asked Questions

  • Cancellations and Amendments…
    … within 4 days of the flight will be charged in full.

    … between 4-7 days before the flight attract a USD $50 handling fee per ticket.
    … 7 days or more before the flight attract a USD $10 handling fee per ticket.

  • Check-In
    Check-in is one hour before the flight.
    The Company reserves the right to re-allocate seats if they are not claimed 15 minutes before scheduled departure time.

  • Baggage Allowance
    Each passenger is permitted to have 15kgs, inclusive of hand luggage. Soft bags only.
    Excess baggage: US$ 3 per additional kg.
    For complete luggage guidelines, see here...
     
  • Children
    Passengers under 12 years are considered children and are carried at 70% of the adult fare.


  • Infants
    Passengers who are under 2 years and do not occupy a seat travel free of charge.

  • Smoking is not allowed on any flight.
     

        All times for scheduled flights are estimates and depend on the final route of the actual day.
        Please feel free to reconfirm the times with our office the day prior departure.


    Have a question we missed? Feel free to contact us here...